No matter how you choose to pay, TouchPay Services are reliable, secure, and convenient.

TouchPay provides the easiest, safest, and most cost-effective methods for customers to deposit funds into the accounts of someone who has been incarcerated or to make municipal or court payments. Customers can make deposits and payments through our proprietary Lobby Kiosk, online through our secure web portal, via toll-free phone IVR (Interactive Voice Response), and through Walk-In Retail providers. Most payments are processed within 24 hours.


Transactions can be applied to the following services:

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Lobby Kiosk


TouchPay's Kiosks are physically located at facilties, typically in a visitation area, government office, probation office or courthouse. Cash and credit/debit cards are accepted and using our Kiosk is as easy as using an ATM.

Kiosk benefits include:


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Online/Web


You can complete a transaction in minutes by accessing our online secure website portal and entering the required account information. It's secure, convenient, easy, and fast, and email/phone support is available if the customers have any questions.
Click here to make an online deposit for someone who has been incarcerated.
Click here to make an online payment for court and municipal payments.

Website payment benefits include:


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Phone


TouchPay's IVR system provides a toll-free 800 number that walks customers through their transaction step-by-step. If they simply follow the voice prompts and within minutes, their secure transaction is complete.
To make a deposit, call (866)232-1899.

Phone payment benefits include:


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Walk-in-Retail (COMING SOON!)


Walk-In Retail is TouchPay’s most recent payment channel and will be coming soon. This service will enable customers to safely and securely make cash payments by going to a retailer who is a member of our network of neighborhood-based payment centers across the country.

To begin the transaction, customers will login to the payment website, put in how much they will be paying, and select cash as their payment method. When they have followed the steps, they will receive an Order Confirmation. They can then take the Order Confirmation from the online order to a local Walk-In Retail location. After they pay the cash amount on their Order Confirmation, they will receive their receipt.

Walk-In Retail payment benefits will include:




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Countertop Terminal

TouchPay's countertop terminal is ideal for small offices when payment automation is desirable but there is not enough space to install a Kiosk. It processes credit and debit transactions and is a perfect option for accepting fees and fines.

Countertop Terminal payment benefits include:


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Money Order

Deposits to inmate trust accounts can be made with a money order where available. Click here for locations.

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